Describe your remit and responsibilities as a National Account Manager?
I work as part of the Contract Hire, Leasing and Rental division, looking after a number of our major customers as well as searching out new business. I’m responsible for making sure we are delivering on our promises and that we’re supporting customers’ fleet requirements in an ever-changing landscape.
What do you enjoy most about working for Asset Alliance Group?
The company is well funded and manages its own residual values and maintenance provision. This allows us to be very flexible, in charge of our own destiny and offer the best solution for customers. There is a “can do” attitude which is crucial in the role that I play.
What’s the best thing about your team/department?
I am surrounded by colleagues who are very experienced and talented. The team is collaborative, happy to share experiences and willing to offer and take advice. We also have fun.
Can you offer an example of the positive company culture at AAG and supportive management?
AAG has a strong company culture. I’m a member of the Culture Group that helps promote and reinforce our values. The culture encourages staff to participate in the development of the company and further their own ambitions. All ideas are welcome. We have a job shadowing programme that allows colleagues to understand what their team mates do, promotes teamwork and opens up opportunities for self development.
Who or what inspires you in your day to day work?
My customers and colleagues. Working together to deliver real value and excellence.
Describe yourself in five words?
Honest, trustworthy, loyal, dependable, humble.
Who is your role model or hero outside work, and why?
No real role model but lots of people with qualities I admire. If I had to pick one it would be the pro cyclist Mark Cavendish – the Manx Missile. Too many honours to mention, and level with the legend that is Eddy Merckx for Tour de France stage wins. Can he go one better this year? Written off time and again, he’s had numerous comebacks from serious injuries and big crashes and two years out with the Epstein-Barr virus which had a significant impact on his mental health. Cavendish is a complex character with immense self belief, he’s emotional and intense but humble. He never misses a chance to thank his team and appreciate the role they play in his success. The mark of his character is how others with nothing to gain sacrifice themselves for him. For example in 2012, when Bradley Wiggins having won the TdF, and with every right to take it easy on the final stage, provided the lead out for Cav to win in Paris. If you haven’t seen it I would thoroughly recommend Mark Cavendish – Never Enough on Netflix. You don’t have to be a cycling fan or a sports fan to enjoy it and be inspired. A human story.
Describe your perfect day off, what do you like to do?
Hot, spring day. Early start with friends on a fast 50 mile lumpy ride in the glorious Ribble Valley. Café stop for cappuccino, cake and banter. Back home for lunch. Me and the kids off to Deepdale to watch Preston North End beat Blackpool (if only they could make it back into the Championship) to secure our play off place (I can dream) and then a family meal at home, or out with a good bottle of wine. And home in time to watch Match of the Day!
